Press Release
GRAND RAPIDS, MI — February 26th, 2003 —
PathWay Marks 7 years as a Premier West Michigan Internet Service Provider
PathWay Internet Services, a full service Internet service provider
headquartered In Greenville, Michigan, is set to begin its 8th year as one
of the area's leading suppliers of Internet services. With offices in
Greenville and Grand Rapids, PathWay's network backbone extends North to Big
Rapids, East to Ionia, South of Grand Rapids, and West along the
shoreline. What began in 1996 as a desire to provide Internet services in
rural areas where existing ISP's saw no market, has bulged into a true force
in West Michigan's highly competitive technology services industry. Boasting
roughly 10,000 customers, PathWay provides not only residential Internet
access in 90 communities, but offers the full range of business services;
from commercial grade dedicated bandwidth to Network Consulting, Web
Development and state of the art Web Hosting Services.
In an economy which for the past several years has marked the failure of
innumerable communications and technology firms, PathWay has demonstrated a
remarkably consistant growth and profitibilty track record. As Horace
Demmink, CEO and co-founder of the company explains, "I think the key to the
company's success has been our ability to differentiate ourselves from the
competition. ISP's all 'sell' the same Internet. PathWay has always focused
on the quality of the service — both technologically and with regards to
customer service." He further explains that the PathWay corporate culture
has never lost the "small town, corner store" atmosphere which helped launch
the business in Greenville in 1996. "I think people appreciate that — that
you can call with a five dollar billing question, and wind up on the phone
with our head of our finance department."
What's next for PathWay? Well, according to Demmink, "The important thing to
remember in technology services is that while the technology seems to change
daily, the business model doesn't. You always balance what's possible with
what's reliable, in demand, and potentially profitable. In other words, we
have the expertise, but we rely exclusively on our customers to tell us how
to apply it."
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