Billing Policy

Upon initial sign-up of service, PathWay will assign a monthly DUE DATE (The day in which you signed up). Adding additional service(s) to your account will not affect the DUE DATE. When additional services are added, a pro-rated amount will apply. You will continue to be billed unless you contact us by phone or written notice to cancel.

Date	Event
20 days before DUE DATE	Recurring service charges are applied to your account. A statement detailing account activity, current balance, and due date is sent via e-mail or US Postal Service.
DUE DATE	Balance as shown on statement is due.
5 days after DUE DATE	A friendly late notice reminder is sent via e-mail or US Postal Service.
10 days after DUE DATE	A late fee of $5.00 is applied to your account.
45 days after DUE DATE	Your account is automatically suspended, and will be sent to our collections department. A $25.00 collection fee and court cost will be added to your account, if balance is not paid in full.

If you have any questions regarding this policy, please feel free to contact us.

Telephone:	(888) 272-8492
FAX:	(616) 774-3933
E-Mail:	billing@pathwaynet.com
Postal Mail:	1515 Madison Ave. SE Grand Rapids, MI 49507